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Shipping

Thank you for choosing Masamind. This Shipping Policy explains how our services are delivered after successful payment.

1. No Physical Shipping

Masamind provides digital services only, such as:

  • Website Design & Development
  • UI/UX Design
  • SEO & Digital Marketing
  • Website Maintenance & Support

📌 We do not ship any physical products.

2. Service Delivery Method

All services are delivered digitally through one or more of the following:

  • Email communication
  • Google Meet / online meetings
  • Cloud links (Google Drive, hosting panel, etc.)
  • Live website deployment

There is no courier, logistics, or physical shipment involved.

3. Delivery Timeline

  • Project timelines are shared before or after payment based on the selected service.
  • Delivery time depends on:
    • Project scope
    • Client feedback and content availability
    • Revision requests

Any delay caused by missing inputs or approvals from the client may extend the delivery timeline.

4. Access & Handover

Once the project is completed and payment terms are fulfilled:

  • Website access, files, or credentials will be shared securely
  • Final handover will be done digitally
  • Support details will be provided as per the agreed package

5. Delays & Responsibility

Masamind is not responsible for delays caused due to:

  • Late client responses or approvals
  • Third-party tools, hosting providers, or domain services
  • Technical issues beyond our control

6. Contact Us

If you have any questions regarding service delivery, please contact us:

Masamind
📧 Email: info@masamind.com
📞 Phone: +91 9999 750 617
🌐 Website: https://www.masamind.com