Case Study: How Masamind Created Website for Gati Trips
Gati Trips is a pioneering cab booking and travel service provider in India, established in 2020. They specialize in offering cab sharing services for interstate travel, making them unique in the Indian travel industry. The company provides comprehensive travel solutions including domestic and international tour packages, taxi services, and hotel bookings.
Business Growth Vision
Expand reach across India by attracting more users and simplifying the booking experience.
Service Portfolio Focus
Highlight key services—packages, taxis, and hotels—with clear layouts and easy navigation.
Customer Engagement Boost
Increase conversions with intuitive forms, strong CTAs, and smooth navigation.
Mobile-First Approach
Provide a responsive interface that works seamlessly on all devices.
Turn Your Business Idea Into A Website With Masamind
Challenges and Requirements Analysis
Masamind conducted a comprehensive analysis of Gati Trips’ challenges and requirements to create a strategic website solution. We identified key areas that needed attention, from service organization to SEO optimization, ensuring the final website addresses all business objectives effectively.
Complex Service Display
Gati Trips offers a wide range of services including multiple domestic and international packages, taxi services, and hotel bookings. The challenge was to organize and present all these services in a way that was easy for customers to navigate and understand without overwhelming them.
Custom Website Strategy & Planning
Masamind allocated resources toward Gati Trips’ specific goals, ensuring the website leads to increased engagement, helps accomplish business plans, and is easy to use for everyone.
User Journey Mapping
Designed website paths that guide users exactly where to click or tap to reach important actions like completing a booking request, viewing packages, or getting in touch with Gati Trips.
Information Architecture Blueprint
All pages are logically placed and connected, allowing visitors to move smoothly and easily to all the information they need, from package details to booking forms.
Functionality Planning
Introduced interactive booking forms, multiple contact methods, and service filters to help customers achieve their tasks conveniently and efficiently.
Business Goal Alignment
All website elements were shaped to mirror Gati Trips’ brand and help increase lead generation and conversion rates using thoughtful content and design.
UI/UX Design and Wireframing
Masamind emphasized designing and wireframing that supports intuitive and hassle-free user experiences. Through this process, the website is easy to browse and engaging, with design and purpose carefully aligned.
Responsive Design Approach
The design was created with a mobile-first approach, ensuring that the website looks and functions perfectly on all devices – from smartphones to tablets to desktops. Every element was carefully tested across different screen sizes.
Visual Design Elements
The website features a clean, modern design with vibrant imagery showcasing travel destinations, clear typography for easy reading, and a color scheme that reflects the excitement of travel while maintaining professionalism.
User Experience Optimization
Navigation was simplified with clear menu structures, prominent call-to-action buttons, and intuitive booking forms. The user journey was optimized to guide visitors from browsing packages to completing bookings with minimal friction.
Development & Implementation
Responsive Development
The website was built using modern web technologies to ensure it looks and functions well on all devices and loads quickly for optimal user experience.
CMS Integration
An adaptable content management system was integrated to assist in simple updating and managing content, allowing non-technical staff to update the site without developer assistance.
Secure Hosting Setup
The website was hosted on secure servers with SSL certificates, content delivery networks (CDN), and malware protection systems to ensure data security and fast page loading globally.
SEO & Speed Optimization
The website was optimized for search engines and performance, including code optimization, image compression, and SEO best practices to improve visibility and user experience.
Cross-Browser Compatibility
The site was tested across all major web browsers to ensure consistent layout and functionality, providing users with a similar experience regardless of their browser choice.
Scalable Backend Structure
A backend system was built for growth, allowing for increased functions and services without performance degradation as business needs and user demand increase.
Content Strategy & Brand Messaging
Masamind developed content that highlights what sets Gati Trips apart and builds on their values in ways that keep the brand cohesive, engage the target audience, and support company growth via effective SEO measures.
Final Delivery, Testing & Client Feedback
Once the design and development were complete, Masamind’s team tested it extensively, made the site available to the client quickly, and educated them on how to use their website competently.
Rigorous QA Testing
Masamind ran thorough quality assurance tests prior to the release. Tests were conducted to ensure the site worked properly on phones, tablets, and desktop devices, was compatible with Chrome, Safari, Firefox, and Edge browsers, and that all forms and interactive elements functioned as expected. The site was optimized for fast loading to provide visitors with a smooth online experience.
Timely Project Delivery
The website was completed according to the agreed timeline and met all the standards required in both design and performance. Because everything arrived on time, Gati Trips obtained a sleek website that could start running smoothly and generating leads immediately.
Client Training Session
A training session was conducted for Gati Trips’ team. They learned to control their website through the CMS, so they could add and change content easily and securely without needing technical assistance.
Positive Client Feedback
Gati Trips expressed satisfaction with the website’s user-friendly design, smooth navigation, and faster loading times. Because users had a better experience, Masamind’s strategy and implementation approach were positively reviewed.
Live Performance Tracking
Following its launch, traffic to the site increased, users were spending more time there, and form completion rates improved. According to the data, the site was effective in attracting users and turning them into converting customers.
Ongoing Support Setup
Masamind continues to offer technical help and content updates to help the site succeed. Thanks to this service, Gati Trips’ website remains current and performs at its best as their company develops and grows.
Turn Your Business Idea Into A Website With Masamind
Convert concepts into secure, enterprise-ready websites with Masamind’s professional team.
Conclusion
Masamind built a highly effective, scalable website for Gati Trips, which improved both the business’s online presence and engagement with users. Because of strategic design, powerful features, and SEO optimization, the site is able to support the company’s operations and collect many leads. Continued assistance on the platform supports Gati Trips’ growing travel and cab booking services across India.